Privacy Policy

Effective Date: April 16, 2026

Reman Group Inc. (“Reman Group,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide through our website, contact forms, warranty forms, distributor inquiries, and other communications. This Privacy Policy explains what information we collect, how we use it, how we may disclose it, and the choices available to you when you interact with us online.

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including:

• Name
• Email address
• Phone number
• Company name
• State or location
• Comments or message content submitted through our forms
• Warranty-related information, including vehicle or engine details you choose to provide
• Any other information you submit in connection with an inquiry, quote request, warranty activation, or distributor request.

We may also automatically collect limited technical information when you visit our website, such as your IP address, browser type, device type, referring pages, and general website usage information through cookies or similar technologies.

2. How We Use Your Information

We may use the information we collect to:

• Respond to inquiries and requests submitted through our website
• Provide quotes, order-related updates, customer care, and technical or warranty support
• Process distributor or wholesale inquiries
• Review and manage warranty activations and related follow-up
• Improve our website, communications, services, and customer experience
• Maintain internal records and business operations
• Comply with legal, regulatory, or contractual obligations

3. SMS Communications

If you provide your mobile phone number and expressly consent to receive SMS messages from Reman Group Inc., we may send you text messages related to customer care, account notifications, quote follow-ups, order updates, warranty matters, and service-related communications.

SMS opt-in and phone numbers collected for SMS communication purposes will not be shared with any third party and affiliates for marketing purposes.

Message frequency may vary. Message and data rates may apply depending on your mobile carrier plan.

4. How We Share Information

We do not sell your personal information.

We may share personal information with service providers, vendors, or contractors who help us operate our website, manage communications, support our business operations, or provide related services on our behalf. We may also disclose information where required by law, legal process, or to protect our rights, customers, or business interests.

5. Cookies and Similar Technologies

Our website may use cookies or similar technologies to support website functionality, improve performance, remember preferences, and better understand how visitors use the site. You may control cookies through your browser settings. Disabling cookies may affect certain site functions.

6. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to respond to inquiries, provide service and support, maintain records, comply with legal obligations, and resolve disputes.

7. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. However, no method of transmission over the Internet or method of storage is completely secure, and we cannot guarantee absolute security.

8. Third-Party Links

Our website may contain links to third-party websites, platforms, or services. We are not responsible for the privacy practices or content of those third parties, and we encourage you to review their privacy policies separately.

9. Your Choices and Requests

You may contact us to request access to, correction of, or deletion of the personal information you have submitted to us, subject to applicable legal and operational requirements. If you no longer wish to receive SMS messages from us, you may reply STOP at any time.

10. Children’s Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children through our website.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

12. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Reman Group Inc.
1401 Greengrass Dr
Houston, Texas 77008
Phone: (800) 762-6334
Email: sales@remangroupinc.com